Terms of Use

Everything we offer on the Website/App is referred to in this Agreement collectively as the "Services." Some information available on the Website is viewable without registering with us, but to avail benefit of most Services, you must register as a member and authorise the use and disclosure of your personal information for purposes of allowing us to provide the Services and as otherwise disclosed in our Privacy Policy.

The content on this Website is provided for general information purposes only. Whilst we take reasonable care to ensure the accuracy of the information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information.

Nothing on this Website constitutes professional property management, legal, financial, or other advice. Before taking any action based on content found on this Website, you should seek appropriate professional advice.

The Company grants you a limited licence to access and make personal use of the Website, subject to the Terms. Without the express written consent of the Company, you may not reproduce, duplicate, copy, download, sell, or otherwise exploit for any commercial purpose the Website and any portion hereof. This limited licence terminates automatically, without notice to you, if you breach these Terms.

If you wish to purchase any our product or service ("Purchase"), you may send the request in one of the following ways:

• Send the request via contact form
• Send the request via live chat
• Call by phone 020 8050 4444

You acknowledge that you or any authorised individual acting on your behalf is responsible for all fees charged by the Company for the Services. You understand that you (or anyone else authorised by you) must pay these fees in advance, and that it is your responsibility to pursue any third-party insurance reimbursement at your own expense, if any.

The Company believes in the quality of its Services and incurs substantial costs to make the Services available to you. Therefore, the Company does not offer part or full refund against its Services under any circumstance.

If you are not satisfied with the Services provided to you, you may write about your grievance along with detailed reasons for your non-satisfaction to info@fourkey.co.uk. We assure you that your grievance will be processed objectively.

You have been informed in the Privacy Policy that you have the option to withdraw consent for use of your Personal Information at any time. However, if you withdraw your consent after the advance payment is made, the advance will not be returned.

We may terminate, withdraw, discontinue, or suspend access to our Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

All text, material, data, and information, data files, description of our services and/or our products, graphics, images, user interfaces, visual interfaces, photographs, trademarks, logos, and computer code etc. ("Content"), contained on the Website is owned, controlled, or licensed by or to Company, and is protected by applicable intellectual property and other laws, including trademark and copyright laws. Company owns and retains all copyrights in the Content.

You acknowledge that Company does not make any representations or warranties about the Content which you may have access to. Under no circumstances is Company liable in any way for any Content, including any infringing Content, any errors or omissions in Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, transmitted, linked from, or otherwise accessible through or made available via the Website.

Except as expressly provided in these Terms, no part of the Website and no Content may be copied, reproduced, modified, published, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise, without Company's express prior written consent.

Company's logos and trademarks are the property of Company. The appearance, layout, colour scheme, and design of the Website are protected trade dress. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Company so long as the link does not portray Company, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner.

We appreciate and welcome your comments and suggestions on the Company's Website. You agree that the Company may use your feedback, suggestions, or ideas in any way, including in future modifications of the Website or other Services, products, advertising, or marketing materials. You grant the Company a perpetual, worldwide, fully transferable, sublicensable, irrevocable, fully paid-up, royalty-free licence to use the feedback, suggestions, and ideas you provide in any way. The Company will not sell, publish, or share your feedback in a way that could identify you without explicit permission.

When you submit an enquiry through the Website contact form, you are providing us with your personal data. Please refer to our Privacy Policy for details of how we use and protect this data.

Submitting an enquiry does not create any contractual relationship between you and Four Key Asset and Block Management Limited. We will endeavour to respond to all enquiries within seven (7) business days but cannot guarantee response times.

All content on this Website, including text, images, graphics, logos, and video, is the property of Four Key Asset and Block Management Limited or its content suppliers and is protected by UK and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our express written permission.

By accessing the Website, you agree that you will not:

• Use the Website in violation of these Terms
• Copy, modify, create a derivative work from, reverse engineer, or reverse assemble the Website or otherwise attempt to discover any source code
• Use the Service outside of the scope of the limited licence herein granted, sell, assign, sublicence, distribute, copy, modify, adapt, translate, prepare derivative works from, commercially exploit, or otherwise transfer any right in, or make available to a third party, the Content or Website in any way
• Register, attempt to register, or assist anyone else to register any trademark, trade name, service marks, logos, domain names, or other distinctive brand features, a copyright, or other proprietary rights associated with the Company
• Reverse engineer, disassemble, or decompile any software or otherwise attempt to discover any source code or trade secrets related to the Service
• Use or launch any automated system, including without limitation "deep-link", "page-scrape", "robots", "spiders", or "offline readers" to access, acquire, copy, or monitor any portion of the Website
• Use the Website in any manner that damages, disables, overburdens, or impairs the Website or interferes with any other party's use and enjoyment of the Website
• Mirror or frame the Website or any part of it on any other website or web page
• Use data mining, robots, or other data gathering devices on or through the Website
• Post incomplete, false, or misleading information, impersonate another person, or misrepresent your affiliation with a person or entity
• Send any prohibited content which is illegal and harmful and that induces conduct which is unlawful, defamatory, obscene, offensive, pornographic, or culturally offensive
• Post or disclose Personal Information about another person without their consent, or infringe anyone's intellectual property rights
• Sell, transfer, or assign any of your rights to use the Website to a third party without our express written consent
• Attempt to gain unauthorised access to the Website
• Probe, scan, or test the vulnerability of the Website or any network connected to the Website
• Upload files that contain viruses, worms, corrupted files, or any other similar software or malicious content that may damage the operation of systems hosting the Company's Website
• Engage in any activity that restricts or inhibits any other account holder from using or enjoying the Services
• Indulge in criminal or terrorist activity against any nation or society, or cause any threat or harassment to any person or public
• Take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website
• Use any device, software, or routine to interfere or attempt to interfere with the proper working of the Website
• Violate any applicable laws or regulations

By using the Website you accept the terms of Privacy Policy which is an integral part of these Terms. Please check our Privacy Policy to learn more.

Our Website may contain links to third-party websites or services that are not owned or controlled by Company. Links on the Website to third-party websites or information are provided solely as a convenience to you. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Company of the third party, the third-party website, or the information there.

Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

Certain Services on the Website may have additional terms (such as policies, guidelines, and rules) that will further govern your use of that particular Service and supplement this Agreement. If you choose to register for or access any such service, you will be presented with any relevant additional terms and conditions at that time. By using those Services, you agree to comply with such additional guidelines and rules.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time without giving you prior notice. Your use of the Website following any such modification constitutes your acceptance to follow and be bound by these Terms as modified. The last date these Terms were revised is set forth above.

We may from time to time add a new service to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Information about the new services will be included on the Website. You agree that the Company will not be liable to you or any third party for any suspension or discontinuation of any of the Services.

To the fullest extent permitted by applicable law, the Company excludes all representations, warranties, conditions, and other terms which might otherwise be implied by statute, common law, or the law of equity in relation to the Website, its content, and the services made available through it.

Nothing contained on this Website constitutes legal, financial, investment, property management, lettings, valuation, surveying, tax, insurance, or other professional advice. Any information provided on the Website is for general information purposes only and should not be relied upon as a substitute for obtaining independent professional advice.

Whilst the Company endeavours to ensure that information relating to properties, tenancies, rents, service charges, maintenance matters, contractors, compliance requirements, and other property-related matters is accurate and up to date, the Company does not warrant or guarantee the accuracy, completeness, reliability, or suitability of any such information.

THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, SECURITY, OR ACCURACY OF THE WEBSITE OR ITS CONTENT. THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF OPPORTUNITY, OR BUSINESS INTERRUPTION, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE.

THE COMPANY SHALL NOT BE LIABLE FOR THE ACTS, OMISSIONS, NEGLIGENCE, DEFAULTS, OR INSOLVENCY OF ANY THIRD-PARTY CONTRACTORS, SUPPLIERS, MAINTENANCE PROVIDERS, LETTING AGENTS, UTILITIES PROVIDERS, INSURERS, OR OTHER THIRD PARTIES REFERENCED ON OR ENGAGED THROUGH THE WEBSITE.

If, notwithstanding the foregoing provisions, the Company is found liable by a court of competent jurisdiction for any loss or damage arising from or connected with the use of the Website or its content, the Company's total aggregate liability shall not exceed £100 (One Hundred Pounds Sterling).

Nothing in these Terms shall exclude or limit the Company's liability for: (a) death or personal injury caused by its negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under applicable law; or (d) any other liability which it would be unlawful to exclude or restrict.

You understand and agree that you are personally responsible for your behaviour on the Website. You agree to indemnify, defend, and hold harmless Company, its affiliated companies, employees, agents, and any third-party information providers from and against all claims, losses, expenses, damages, and costs (including, but not limited to, direct, incidental, consequential, exemplary, and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your use, misuse, or inability to use the Website or the Content, or any violation by you of these Terms.

This Agreement shall be governed by and be interpreted in accordance with the laws of England & Wales. You hereby consent to the exclusive jurisdiction and venue of the competent courts of London for all disputes arising in the United Kingdom.

The parties shall have the right to apply to a court of competent jurisdiction to obtain interim injunctive relief in respect of any dispute, pending resolution of such dispute in accordance with this Agreement.

The Company makes no representations that the information on the Website is appropriate or available for use in other locations. Those who choose to access the Website from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

These Terms constitute the entire agreement between the parties with respect to the subject matter hereof. A Company's failure to insist upon or enforce strict performance of any term or provision of these Terms shall not be construed as a waiver of any term, provision, or right.

The Company shall not be liable for any downtime or delay or unavailability of the Application caused by circumstances beyond the Company's reasonable control, including without limitation acts of God, acts of government, floods, fires, earthquakes, civil unrest, acts of terror, pandemic, strikes or other labour problems, internet service provider failures or delays, or denial of service attacks.

If any part of these Terms is determined to be invalid or unenforceable, that part shall be limited or eliminated to the minimum extent necessary so that the remainder of these Terms is fully enforceable and legally binding.

The Company may deliver notice to you under this Agreement by means of electronic mail, a general notice on the Company's Website, or by written communication delivered by first class UK mail to your address on record in the Company's account information. You may give notice to the Company at any time via electronic mail to legal@fourkey.co.uk or by letter delivered by postage prepaid UK mail or overnight courier to:

If you have any questions about these Terms, please contact us:

Copyright 2026 Four Key Asset and Block Management Limited. All rights reserved.