Our Services
Resident Portal
Real-time access to everything that matters — documents, finances, maintenance updates, all in one place.
Our service
Transparency as standard
Our resident portal gives leaseholders and freeholders transparent, real-time access to everything relevant to their building — financial records, compliance documents, maintenance logs, and correspondence, all in one secure place.
We believe residents have a right to know exactly how their building is being managed and where their service charge is being spent. The portal makes that information available 24 hours a day, without needing to contact us directly.
Maintenance requests can be logged and tracked through the portal, with status updates at each stage so residents always know where things stand.
Included
What the resident portal includes
Service Charge Access
Real-time view of the service charge account — balances, expenditure, and invoices, always available.
Document Library
Leases, insurance certificates, compliance documents, and correspondence — stored and searchable.
Maintenance Requests
Log a repair request and track its progress from submission through to completion.
Annual Accounts
Year-end accounts and budgets published to the portal as soon as they are finalised.
Notice Archive
All formal notices and correspondence kept on record and accessible at any time.
Secure Access
Individual secure login for each leaseholder and freeholder — your data, your access.
Why it matters
No more chasing for information
In too many buildings, residents have no idea where their service charge goes or when maintenance has been completed. They chase their managing agent and hear nothing. We think that's unacceptable.
The portal means residents can answer their own questions without contacting us. And when they do contact us, we have a complete record of every interaction and instruction to refer to. Better information, better relationships.
Give your residents the transparency they deserve
Get in touch with our team to discuss your property needs